Do I need a prescription for all orders?
While prescriptions are not required for all orders, we ask that you provide up-to-date prescriptions for controlled or prescription-only medications. This will help us ensure you receive safe and appropriate treatment, while also complying with legal and regulatory requirements.
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What if I need other things that are not on my prescription?
We can include vitamins, inhalers, and Over-the-counter medications in your order, as per your request. However, orders for your Prescription-only Medications (POMs) must come with an up-to-date prescription from your Doctor
How long does it take till I get my medications?
Orders within Lagos take between 1-2 working days to be delivered, while orders outside of Lagos, take between 3-5 days.
What is a refill?
A refill is a tailored package with all the medications you got in your first order. It's curated specifically for you, so in most cases, there's no one else who has the same refill as you. This is because we take into account your preferences for ...
Can I customise my order before a refill?
Yes, you can. Your refills can be customised to your needs, so if you need extra personalisation, kindly speak with a Care Specialist. Your wellness is our top priority, and we're committed to providing you with the care you deserve.
Are there limits to the number of chronic care plans I can create?
No, there aren't limits to chronic care plans you can create. We've listed the most common ones in the dashboard, such as diabetes, hypertension, and ulcer. However, if you need a customised care plan for your specific chronic illness, please send an ...