Are there limits to the number of chronic care plans I can create?
No, there aren't limits to chronic care plans you can create. We've listed the most common ones in the dashboard, such as diabetes, hypertension, and ulcer.
However, if you need a customised care plan for your specific chronic illness, please
send an email for our care specialists to curate a plan for you.
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Can I customise my order before a refill?
Yes, you can. Your refills can be customised to your needs, so if you need extra personalisation, kindly speak with a Care Specialist. Your wellness is our top priority, and we're committed to providing you with the care you deserve.
Can I cancel my refill?
Yes, you can. Simply log into your account, select the ord you'd like to cancel, and opt out of recurrent debit by toggling off the button you can see below.
What is a refill?
A refill is a tailored package with all the medications you got in your first order. It's curated specifically for you, so in most cases, there's no one else who has the same refill as you. This is because we take into account your preferences for ...
Can I automate my order for monthly delivery?
Yes, we offer a convenient option for monthly delivery of your medications. Simply make your order recurring via your dashboard, set a duration, then opt in for automated debits. We'll deliver to your doorstep (or preferred location) the next month, ...
How do I get medications for my chronic health needs?
If you require medication for your chronic health needs, simply log in to your dashboard and select the condition you wish to manage. Next, place your order, and we will ensure that your medications are delivered to you promptly. However, as a refill ...