How do I change my delivery details?
To update your medication delivery address, first log in to your dashboard and navigate to your profile. From there, enter the new address where you wish to receive your medications, and click on the save button to save the changes.
Alternatively, you can contact your care specialist to make any changes to your delivery details. They will be happy to assist you and ensure that your medication is delivered to the correct address.
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How much does delivery cost?
For our refill customers, delivery is FREE for recurring orders, while for a first-time customer, the delivery cost depends on your location.
Can I pay on delivery?
We currently do not accept payment on delivery as a payment option. However, we do accept various forms of payment, including credit/debit cards, bank transfers, and online payment platforms for your convenience.
How do I get medications for my chronic health needs?
To get started, sign up on the get started form and fill in your details with a list of your medications- including the specific brand names (if any) and the accurate dosage and dosing frequency. A care specialist will be assigned immediately to you ...
How long does it take till I get my medications?
Hmmmmm!!! Truthfully, logistics has been our biggest challenge, we are still exploring other options that can allow our delivery happen faster (especially for orders outside of Lagos). We currently use a 3rd party logistics partner that allows us do ...
How often will my medications be delivered?
We fill prescription on a 30-day cycle, this is because we understand medications, strengths and doses may change. Filling monthly allows us to quickly accommodate any adjustments for your next order. That way, you don’t have to throw out medications ...