Will I be notified when it's time to refill my medications?
Certainly! Starting from one week before your refill is due, you'll be notified via email, SMS and/or WhatsApp.
You will also receive a notification within your dashboard where you can easily confirm your refill.
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What is a refill?
A refill is a tailored package with all the medications you got in your first order. It's curated specifically for you, so in most cases, there's no one else who has the same refill as you. This is because we take into account your preferences for ...
How often will my medications be delivered?
We fill prescription on a 30-day cycle, this is because we understand medications, strengths and doses may change. Filling monthly allows us to quickly accommodate any adjustments for your next order. That way, you don’t have to throw out medications ...
How long does it take till I get my medications?
Orders within Lagos take between 1-2 working days to be delivered, while orders outside of Lagos, take between 3-5 days.
Do I need a prescription for all orders?
While prescriptions are not required for all orders, we ask that you provide up-to-date prescriptions for controlled or prescription-only medications. This will help us ensure you receive safe and appropriate treatment, while also complying with ...
Can I automate my order for monthly delivery?
Yes, we offer a convenient option for monthly delivery of your medications. Simply make your order recurring via your dashboard, set a duration, then opt in for automated debits. We'll deliver to your doorstep (or preferred location) the next month, ...