After signing up, what do I need to do?

After signing up, what do I need to do?

After signing up, you get access to your dashboard, where you can order, track, or refill your medications.

You can either go to your profile section in the top right corner to update your profile or place an order for your medication, where you'll be required to input all relevant details.

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    • Do I need to create an account to view details about a package?

      At Famasi, we believe in making it easy for you to access information about our plans. That's why we don't require you to create an account before you can view all the details about our plans. From the homepage, you can browse through all our plans ...

    • Do I need a prescription for all orders?

      While prescriptions are not required for all orders, we ask that you provide up-to-date prescriptions for controlled or prescription-only medications. This will help us ensure you receive safe and appropriate treatment, while also complying with ...

    • What if I need other things that are not on my prescription?

      We can include vitamins, inhalers, and Over-the-counter medications in your order, as per your request. However, orders for your Prescription-only Medications (POMs) must come with an up-to-date prescription from your Doctor

    • What is a refill?

      A refill is a tailored package with all the medications you got in your first order. It's curated specifically for you, so in most cases, there's no one else who has the same refill as you. This is because we take into account your preferences for ...

    • Can I customise my order before a refill?

      Yes, you can. Your refills can be customised to your needs, so if you need extra personalisation, kindly speak with a Care Specialist. Your wellness is our top priority, and we're committed to providing you with the care you deserve.